Plumbing services for apartment associations

What we offer an association

• Round-the-clock emergency work — water accidents, sewage blockages, heat loss
• Planned maintenance: inspections, pressure washing, heat exchanger unit maintenance
• Water and sewage riser replacement floor by floor
• Sewage pressure washing and video inspection for repair decisions
• Flushing the heating system before the heating season

Building systems we work with in an association

An apartment building's plumbing isn't a single system but several: cold and hot water risers, sewage risers and horizontal pipes in the basement, the heating system from radiators to the heat exchanger unit, and communal-area plumbing fixtures. Most call-outs start in one apartment, but the cause is really in the building — so we always also check the riser and basement pipework, not just the spot where the water came out.

• Water and sewage risers, basement horizontal pipes and inspection hatches
• Leaks and damp in a wall or behind a ceiling, including leak detection
• Repeated blockages in the riser and the building's internal sewage pipes
• The heating system: radiators, air bleeding, system flushing
• The heat exchanger unit and hot water circulation — warm pipes but cold tap water
• Communal-area plumbing fixtures: washrooms, basement taps, floor drains

Emergency work in an apartment building

An emergency in an apartment building requires quick decisions — which apartment the water is coming from, where the building's main valve is, and who needs to be notified. We help find the building's shut-off points, limit the damage, and document the solution correctly so an insurance claim is easier to process.

Maintenance and planned work

Planned maintenance reduces the number of emergencies and makes the association's costs predictable. We inspect the pipework, heat exchanger unit and sewage condition and give the board an overview of what needs repair soon.

Communication with the general meeting and management company

We compile short summaries of the work done and problems found, which the board can use when making decisions at the general meeting. We communicate directly with the management company when needed and notify residents of water outages in the agreed way.

Emergency work vs. planned maintenance — what's the difference

Emergency work means a situation where the water must be shut off immediately or the sewage is blocked and apartments can't wait: here speed and limiting the damage matter. Planned maintenance is work agreed in advance, done at a time convenient for the building, aimed at preventing failures.

In practice the two go together: every weak point identified during an emergency call-out is written down so the association can include it in the next round of planned work, and the same spot doesn't flood again in six months.

How work is organised in an apartment building

In an apartment building the work doesn't start with the pipe, but with access. We agree who opens the basement or utility room, where the building's shut-off points are, and through which apartment the riser can be accessed. If the water needs to be shut off in the riser, we agree the outage time with the board or management company and notify residents before, not after.

Bigger jobs affecting shared costs or several apartments are agreed with the board in writing. That way it's clear afterwards what scope of work was ordered and what was done.

• Access to the basement, utility room and riser
• Water outage time and scope agreed in advance
• Resident notification through the agreed channel
• Work approved by the board or management company

What affects the scope of work

The scope of work in an apartment building depends mainly on the building's age and pipe material, the number of floors and risers, whether access is from the basement or apartments, and whether it's a single spot or the same fault repeating on several floors. The scope also increases if the fault has already reached communal areas or a neighbouring apartment.

Reports and invoices for legal entities

We issue the invoice to the apartment association or management company using the legal entity's details, and draw up a report on the work if needed for accounting or insurance purposes.